Shipping

OUR BEAUTIFUL SILK PIECES ARE MADE TO ORDER

PRIORITY PROCESSING with EXPRESS SHIPPING - dispatches within 3 business days via Australia Post Express Post, excluding monogram orders. Select this service at the shipment options.

CURRENT TURN AROUND FOR MADE TO ORDER ITEMS IS 7 BUSINESS DAYS. 

Items marked 'READY TO SHIP' dispatch within 3 business days.

MONOGRAM orders dispatch according to the monogram option selected - if you require your monogrammed item sooner, please contact us first to ensure it is possible.

 Faster processing and dispatch (within 3 business days) is available for a fee - please select PRIORITY PROCESSING at checkout when choosing your shipment option. 

PLEASE NOTE: it is your responsibility to select the correct shipping option to receive your order in time.  We will follow the option you select at checkout, and we are unable to change or impact the delivery time once your order has been dispatched from our studio.

AUSTRALIA
STANDARD SHIPPING - Australia Post Standard Shipping 
EXPRESS SHIPPING - Australia Post Express Post 
PRIORITY PROCESSING with EXPRESS SHIPPING - dispatches within 3 business days via Australia Post Express Post, excluding monogram orders.

USA
EXPRESS - DHL Express 
PRIORITY PROCESSING with EXPRESS SHIPPING - dispatches within 3 business days via DHL Express, excluding monogram orders.

REST OF WORLD
EXPRESS - Express International Shipping via Australia Post 
PRIORITY PROCESSING with EXPRESS SHIPPING - dispatches in 3 business days via DHL Express, excluding monogram orders.

*Monogram orders will dispatch in line with the monogram option selected.

MONOGRAM ORDERS
 Monogram orders have a number of dispatch options to select when choosing your monogram, the most up to date dispatch options can be viewed using the drop down menus found in the below link:


MELBOURNE CUSTOMERS
Pick Up from our Collingwood Studio is available by request.